Question 1

Do I need technical skills to use SocialBlastPRO?

Accepted Answer

No. SocialBlastPRO is designed for business owners and teams, not software developers. Your account includes pre-built tools, guided onboarding, training resources, and live support to help you get comfortable with the system.

Question 2

How long does setup take?

Accepted Answer

The basic account can be activated quickly. The complete setup timeline depends on what needs to be connected, migrated, customized, or approved. During onboarding, we help identify the required steps and guide you through them in the correct order.

Question 3

Can I keep my current domain and business phone number?

Accepted Answer

In most cases, yes. Your existing domain can usually be connected, and eligible phone numbers may be transferred or forwarded. We will review your current setup before making any changes.

Question 4

Can SocialBlastPRO replace tools I already use?

Accepted Answer

Often, yes. SocialBlastPRO can replace or consolidate tools used for customer management, email marketing, text messaging, calendars, funnels, reviews, social scheduling, payments, and automation. We will help you determine which existing tools should be replaced, connected, or kept.

Question 5

Are there additional usage charges?

Accepted Answer

Your subscription covers access to the SocialBlastPRO platform and the features included with your service. Email, SMS, phone, and certain AI features may have additional usage-based charges. You can monitor usage and control spending inside your account.

Question 6

Is there a contract?

Accepted Answer

No long-term contract is required. You can cancel according to the billing terms of your subscription. Your platform subscription is also protected by our 30-day money-back guarantee, subject to the terms of the refund policy.

Question 7

What support is included?

Accepted Answer

You receive 24/7 live chat support, access to the SocialBlastPRO Training Academy, guided onboarding, and scheduled strategy or technical assistance when needed.

Question 8

Can I change my service level later?

Accepted Answer

Yes. As your needs change, you can move to a different service level. Upgrades can usually begin immediately, while reductions normally take effect at the next billing cycle.

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